Refund Policy
Thank you for supporting us. We are a small business that operates on a made-to-order model, which means we don’t hold inventory. Instead, your items are produced in collaboration with our trusted production partners as soon as your order is placed. This approach allows us to keep costs low, ensure quality, and deliver unique products to you.
Our Quality Guarantee
We are committed to providing you with high-quality, defect-free products. If your order arrives with any of the following issues:
- Damaged goods during shipping
- Print defects or production errors
We will offer you:
- A free replacement of the same item
- A full refund, while allowing you to keep the original item.
How to Report an Issue:
Please contact us at support@wildvibings.com within 7 days of receiving your order, along with:
- Your order number
- Photos clearly showing the defect or damage
Once verified, we’ll promptly resolve the issue.
Returns and Exchanges
Because we produce items on demand specifically for each customer, we are unable to accept returns or exchanges for reasons other than the defects or damages mentioned above. Examples of non-eligible returns include, but are not limited to:
- Ordering the wrong size, color, or design
- General dissatisfaction with the product (e.g., change of mind)
We kindly ask that you carefully review product details, including sizing charts and customization options, before placing your order.
Why No General Returns?
As a small business utilizing a made-to-order model:
- Every item is custom-made for you, making it difficult to resell returned items.
- We rely on this system to maintain competitive prices and ensure top-tier quality for our customers.
Your understanding and support of our policies mean the world to us and allow us to continue delivering amazing products!